Privacy Notice

Click here for the Aspire Medical Health Privacy Information Leaflet

Your Local Healthier You: NHS Diabetes Prevention Programme

NHS England has commissioned a provider, Xyla Health and Wellbeing, to provide the ‘Your local Healthier You: NHS Diabetes Prevention Programme’ for patients at risk of type 2 diabetes. Once a patient is referred, they will be contacted for a motivational interview with the provider (Xyla) to help them enrol onto the course and to have an opportunity to ask any questions they have at this time, including if you don’t want to enrol in the programme. Xyla Health and Wellbeing is part of the Acacium Group and sometimes, if required and legally allowed, Xyla may share some of your basic details such as your name and contact details with providers who have been identified as suitable to contact you to provide support for you during this programme. Any sharing of your data is done as little as possible, under due diligence and in compliance with applicable laws. For full details on how Xyla would use your data for the diabetes prevention programme, see their privacy notice at: For general information on the national diabetes prevention programme, please visit the NHS England website on this at:

Your Personal Information

We take your privacy very seriously.

  • You can ask questions or complain about how we use your information

  • We collect, store and use information about you and your health so that

    we can give you the best possible care

  • We use other companies to help us deliver services – but we always make sure they protect your information

  • We use your information to check our services are safe and good quality

  • Sometimes we are required to share your information by law

  • We make sure staff are trained to protect your information

  • We share your information with other health and social care providers involved in your care, unless you ask us not to

  • We use technology to protect your information

  • We do not keep your information for longer than necessary

  • If you move away or register with another provider, we will send your records to them

  • You have rights when it comes to your information

Privacy Notice

How we use your information

We take privacy and security seriously. This Privacy Notice will provide you with what to expect when we collect personal information through the website. It applies to the following information:

  • Visitors to our website.
  • Job applicants through our job application page.
  • General requests for information through our contact page.

When you provide your information via our website, we will hold it and store it in a digital/hardcopy format. We will use the data to provide you more information about the services you have registered with us (e.g. to process job applications) and for additional purposes such as, marketing, administration, development, and improvement to this website.

The information we collect

So that we can provide you with a range of services, we may collect personal information from this website e.g. from written responses sent to us and from other communications. We may for example, keep a record of your name, mailing address, email address, telephone number, personal preferences and any other information you provide to us or is collected by us. We may supplement the information that you provide to us with information that we receive or obtain from other sources.

Disclosures of your information

We may provide information about you (on the understanding that such information will be kept confidential) to employees and to organisations connected with us. We may disclose information about to third parties, where there may be a legal duty to do so or e.g. a legitimate interest.

Use of your information outside the European Economic Area

We may need to transfer your personal information to countries outside of the European Economic Area (EEA) which may not protect your personal information as extensively as the United Kingdom. If we so, then we will ensure that an agreement is in place with anyone to whom we your information to ensure that your data is treated securely.


We take security very seriously, and the technical and organisational controls that have been designed and implemented to protect personal information are tested regularly to ensure the right safety measures are in place to prohibit unauthorised access to data.

Links to other websites

We would like to note and raise the awareness that our site may link to other website. If you follow a link to any of these websites, then it must be noted that they will have their own privacy notice advising of how they process your data. We do not accept any responsibility or liability for the privacy and security of such third party websites.

Your rights to access personal information

You have the right to receive information about the personal data we hold about you by making a ‘subject access request’ under the Data Protection Act 1998 (to be superseded by the General Data Protection Regulation (GDPR)). If we hold information about you we will:

  • Inform you why we are holding it
  • Give you a description of the data
  • Tell you who it could be disclosed to
  • Provide you with a copy in an intelligible format

Under GDPR, the fee for accessing records has been lifted. Aspire Medical Health however may apply a fee if the request is manifestly excessive.

Your Health and Social Care information

We will not collect information about your health through this website. We maintain privacy agreements with each of our contracts. The health professionals caring you will also keep records about your health and the care you receive under Aspire Medical Health. This information is stored electronically and is not limited to the below, but will consist of the following:

  • Your address
  • Next of kin
  • Contact number
  • Appointments
  • Test results
  • Details of ongoing treatment.

Your records are used to ensure that staff have accurate and up to date information to help them decide the best possible care and treatment and that your care can also be transferred to another organisation e.g. via a referral.

Notification of Changes

We will regularly review the Privacy Notice and it must be noted that this guidance will be updated to reflect the changes of GDPR. We will ensure that we publish the details of the changes as soon as we make any modifications.

Local Services, Let
Local Services, Let